Why choose us?

Why Choose Us?

Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business from Seattle to Everett that provides all of these benefits to your business.

Here are the reasons you can depend on ITwerx to keep you and your business up and running:

  • Quick response – Emergency response time is 30 minutes or less guaranteed. Whether our managed services alerting already has us working on the problem, or you just need help, we can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
  • Reputable - ITwerx Corp has been around since 2005, a respected leader in the community and the industry. Our proudest accomplishment is the number of long term clients who year after year put their trust in us.
  • Experienced - We hire only seasoned, professional technicians with at least 10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out random warm bodies to train on your dime!
  • Business savvy - We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company. We actively engage with your leadership team to understand the near-term and long-term goals of the enterprise and make our technology recommendations accordingly.
  • One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
  • Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we monitor your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.  (Did you know that with the right monitoring tools imminent hardware failures can often be detected days or weeks before they actually happen?)
  • Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.  "No finger pointing!"
  • No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
  • 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.