Itwerx is a service-disabled veteran-owned managed IT provider serving Seattle-area businesses, founded in 2005, and part of its AI integration work is helping clients decide, before any money is spent, whether a given problem is actually a fit for AI. Three questions to ask before deploying AI on anything AI can be a genuine time […]
Would a small business turn down a 20–40% saving on its IT costs? Probably not. So why is it even a question? Because one side of the market advertises and the other does not Over the past decade Microsoft has increased its sales and marketing spending by more than $6 billion, to roughly $24 billion […]
“Glue code” is the small – occasionally not so small – scripts that make a business run more efficiently. A conduit between the CRM and the billing system to keep contact details current. Importing a vendor’s daily stock file into the ERP. Filtering existing customers out of a marketing list before somebody emails them a […]
Studies keep reporting that around 95% of AI deployments fail to benefit the bottom line. If you are considering one, it is worth understanding why before you become part of the statistic. 1. A language model has no knowledge These are tools for building powerful expert systems. But the model itself has no knowledge or […]
Itwerx is a service-disabled veteran-owned managed IT provider serving businesses in Seattle, Bellevue, Everett, Lynnwood and Snohomish County, founded in 2005. This particular piece is aimed at a different audience than most of what appears here – technology startup founders rather than the established 20-to-200-employee businesses Itwerx typically works with – because the underlying frame, […]
Some clarification first, because the vocabulary is doing a lot of hiding. What is agentic AI? An autonomous system that performs tasks using AI agents and other tools. What is an AI agent? A component of agentic AI. Not helpful, and from the point of view of somebody attacking you it does not matter. The […]
Itwerx is a service-disabled veteran-owned managed IT provider serving businesses in Seattle, Bellevue, Everett, Lynnwood and Snohomish County, founded in 2005, and part of that work is vendor management: holding suppliers to what they sold you and finding the way through when a vendor stops being the answer. Most businesses have been here before, or […]
Itwerx is a service-disabled veteran-owned managed IT provider serving Seattle-area businesses, founded in 2005, and part of its AI integration work is helping clients figure out, before spending money, whether their own data can actually support the AI project they have in mind. Most internal-data AI projects are set up to struggle from day one […]
Itwerx is a service-disabled veteran-owned managed IT provider serving Seattle-area businesses, founded in 2005, and helps clients evaluate AI hosting decisions, including where and how a “private” deployment is actually run. “Private” describes the front end. It says nothing about the back end. A growing number of vendors now offer “private” AI hosting, aimed at […]
Written in January 2025, the week DeepSeek’s release put Chinese-made AI models under sudden public scrutiny. The specific news cycle has passed, but the legal mechanism described here has not changed, and the question it raises, about the jurisdiction a model answers to, is more relevant today than it was then. Itwerx is a service-disabled […]